If you’ve just seen me on ITV’s This Morning talking about the ‘Photographs’ Co-Parenting Tool, click here to get a free detailed PDF about how to do it yourself.
Just tell me where I need to send it by leaving your email in the box below,
Marcie.
1. Engagement
The Co-Parent Way Ltd is the service provider (“Provider” or “us” or “our”) for The Co-Parenting Method Programme. By enrolling in The Co-Parenting Method Programme, you confirm that you agree to these Terms and Conditions, forming a contract between you and the Provider.
2. Confidentiality
All programme materials, resources, discussions, and methodologies are our intellectual property and must remain confidential and for your personal use only. You agree not to share, distribute, reproduce, or disclose any programme content to unauthorised third parties, including on social media and elsewhere such as sharing with other co-parents who have not registered for the Programme. Violation of this confidentiality clause may result in us taking legal action against you. All sessions, including one-to-one calls with coaches, are conducted on a private basis and are considered ‘without prejudice,’ meaning they cannot be used by you as evidence in legal proceedings. The one-to-one calls will not be recorded and all information will be kept confidential unless there is a direct violation of the law, or if the coach deems you to be a safeguarding risk to yourself or others.
3. Legal Disclaimer & Exclusion from Litigation
The Co-Parent Way Ltd is an educational and coaching service provider and does not engage in any legal proceedings. By enrolling in the programme, you acknowledge and agree that: The Co-Parent Way Ltd, its employees, affiliates, and coaches cannot be brought into any litigation, whether new or ongoing, related to your co-parenting situation. The Provider nor any of its employees, affiliates, and coaches does not act as an expert witness in any legal matter and will not provide expert opinions, witness statements, or reports for legal use. The Provider will not write reports, provide evidence, or engage in any court-related processes, including but not limited to attending hearings, depositions, or responding to legal requests. Participation in this programme does not constitute legal advice or legal mediation. Furthermore, participation in the programme must not be presented as evidence of suitability as a co-parent in any legal proceedings or court settings. All discussions within the programme, including one-to-one coaching calls, are ‘without prejudice’ and cannot be relied upon in court. Prior to engaging in the programme, you must disclose if you are involved in or anticipate being involved in legal proceedings. The Provider reserves the right to decline service to individuals involved in active legal disputes or potential future legal disputes. Safeguarding Prior to engaging in the programme, you must disclose if there are legally recognised safeguarding issues related to your relationship with your ex-partner or children. The Provider does not provide service to individuals involved in relationships where there are safeguarding concerns and therefore reserves the right to decline service to those individuals.
4. Refund & Cancellation Policy
You can cancel your registration for the Programme and refund your payment at any point up to midnight on the day before the Programme you have booked on starts. Refunds will be processed via bank transfer within 30 business days.
5. Financial Guarantee
Your financial guarantee covers you for the first week of the Programme. If at the end of the first week of the Programme you wish to withdraw, you must let us know by 3pm on the seventh day after you have been given access to any part of the Programme. ‘Been given access to any part of the Programme’ means you have received your log-in details for the Programme’s Membership Site. When you withdraw, we will remove your access to the Programme and refund your payment. Your refund will be processed via bank transfer within 30 business days.
6. Payment
All payments must be made in full at the time of enrolment unless an instalment plan has been agreed upon. Payment methods will be specified at the time of purchase. Failure to meet payment obligations will result in suspension of access to programme materials and services.
Membership Subscriptions
If, once you have completed the taught part of the programme, you decide to opt in to The Co-Parenting Method Membership package, you agree to the following terms:
i) Monthly Payments
Your membership is billed at the selected subscription rate per calendar month or annually, charged automatically on the same date each month or year from the original sign-up date.
(ii) No Minimum Commitment
You can cancel your membership at any time. There’s no contract and no minimum term. Your access will continue until the end of your current billing period.
(iii) Cancel Anytime
To cancel, simply log in to your account and follow the cancellation steps. Cancellations must be made at least 24 hours before your next payment is due to avoid being charged for the next month.
(iv) No Refunds
As this is a digital product with instant access to resources, we do not offer refunds for partial months or unused time. Please make sure to cancel before your next billing date if you do not wish to renew.
(v) Member-Only Access
All content, tools, and replays provided through the membership are for personal use only and may not be shared, redistributed, or used commercially.
(vi) Changes to the Membership
We may occasionally update the content, structure, or pricing of the membership. If pricing changes, we’ll give you at least 30 days’ notice via email.
(vii) Privacy & Data
We value your privacy. Your data is stored securely and used only to manage your membership and communication with you.
7. Defaults in Payments
If payments are made in instalments and a payment is missed, access to programme materials and coaching services will be suspended until payment is made in full.
8. Dissatisfaction & Complaints Policy
We aim to provide a high-quality service. If you are dissatisfied with any aspect of the programme, please contact us in writing at support@thecoparentway.com Complaints will be acknowledged within 5 working days with a copy of our complaints procedure in the first instance. Refunds will not be issued due to dissatisfaction unless there is clear evidence of a failure to provide the agreed-upon service.
9. Code of Conduct
All participants must communicate respectfully with coaches, staff, and all other participants. Any form of abusive, offensive, or inappropriate behaviour, including but not limited to harassment, bullying, disrespectful or aggressive communication, will not be tolerated. The Co-Parent Way Ltd reserves the right to remove any participant from the programme without refund if they fail to adhere to this Code of Conduct.
10. You must not record any of the sessions without permission, including any of the one to one sessions with Marcie or your coach.
11. You must not try to sway or pressurise Marcie or your coach to take your side against your co-parent. You understand that your assigned coach is not a mediator, nor will they pass messages between you and your co-parent. You accept that all coaches are neutral and are there only to help you implement the tools you are learning.
12. Programme Delivery & Amendments
The Co-Parent Way Ltd reserves the right to make modifications to the programme content, schedule, and format as necessary. The Provider is not liable for any disruptions caused by unforeseen circumstances or force majeure events, such as illness, injury and other events.
13. Intellectual Property Rights
All programme materials, branding, and content remain the property of The Co-Parent Way Ltd. You are prohibited from recording, copying, sharing, distributing, or using materials outside the programme without our explicit written consent.
14. Technology & Access Limitations
The Provider is not responsible for any technical issues you may experience, including but not limited to failure to access the Programme’s Membership Site, failure to access live calls, internet failures, software malfunctions, or disruptions due to maintenance. Access to programme materials may be subject to updates or changes at the discretion of The Co-Parent Way Ltd.
15. No Guarantees of Effectiveness
Participation in the programme does not guarantee specific results in co-parenting situations. The Co-Parent Way Ltd is not responsible for any personal, financial, or legal outcomes resulting from participation in the programme.
16. The information shared with you during the Programme is based on years of personal and professional experience and practice. However, it may not work for all clients and in all situations. There may be some tools and techniques that are not applicable to you, your child(ren) and your situation. You are the only person in the position to decide what is applicable to you and your unique situation and what is not. It is your responsibility to use sensible judgement and apply only the information, tools and techniques that are effective, useful and applicable for you, your child(ren) and your unique situation.
17. For many people, co-parenting can be complex and challenging. Since you are on the Programme this is likely to be the case for you. The Programme is designed to give you the skills, tools and techniques that will allow you to be a better co-parent for your child(ren). You must make the effort to understand, practice and apply the skills, tools and techniques for them to be effective. The Programme is not designed to be a ‘quick fix’ – it takes effort, determination and perseverance to put into practice what you learn on the programme and to become a more effective co-parent. You will learn lifelong co-parenting skills, tools and techniques during the Programme, but it is up to you to ‘operationalise’ them and put them into practice over time for them to work.
18. Not everyone on the Programme will see the same level of progress in their co-parenting during and after the Programme. It depends entirely on what your co-parenting relationship is like when you join the Programme, how you engage with the Programme, and how it develops during and after the Programme. If you have a particularly challenging relationship with your co-parent, your progress may be slower than someone who joins the Programme and already has a more amicable relationship with their co-parent.
19. Dispute Resolution
In the event of a dispute, you agree to attempt mediation before pursuing any legal action. The Co-Parent Way Ltd reserves the right to seek alternative resolution methods before engaging in legal action.
20. Limitation of Liability
The Co-Parent Way Ltd disclaims all liability for any outcomes, decisions, or actions taken by participants as a result of the programme. The Provider does not guarantee specific results and is not responsible for any financial, legal, or personal consequences arising from participation.
21. Force Majeure
If the provisions of the programme are disrupted due to unforeseen circumstances such as natural disasters, strikes, injury, illness, or other force majeure events, The Co-Parent Way Ltd reserves the right to reschedule sessions or make necessary adjustments without liability.
22. General Provisions
These Terms & Conditions constitute the entire agreement between you and The Co-Parent Way Ltd. Any disputes arising under these terms shall be governed by the laws of England and Wales. Any provision deemed unenforceable shall not affect the validity of the remaining terms.
23. By enrolling in The Co-Parenting Method Programme, you acknowledge and agree to these Terms & Conditions in full.
If you’ve just seen me on ITV’s This Morning talking about the ‘Photographs’ Co-Parenting Tool, click here to get a free detailed PDF about how to do it yourself.
Just tell me where I need to send it by leaving your email in the box below,
Marcie.